The safest and sure way to import your items is by using the csv import method.
In case you weren’t successful when trying import directly from password managers such as 1Password, Lastpass or Dashlane then you’ve come to the right place as this is the best way to ensure everything will go smoothly.
Before we start, we’re assuming you’ve already prepared or downloaded a CSV file with all your passwords from another source such as another password manager or from your chrome browser.
Also, Be aware that we can only import website credentials (url, username, password,..). All the other data needs to be transferred manually.
Let’s get started
Log into your account and into the Workspace where you want to import your passwords.
Once you are logged in, go to your profile settings. To do this, click on your profile picture in the top right corner.
In the dropdown that appears, click on "Import items".
In the left sidebar of the "Import items" window that will appear you'll find a list showing different possible Import sources such as 1Password, Dashlane, ...
At the bottom of that list you’ll find “Other”. That’s where you need to be.
Use the provided CSV template
For the import to be successful the data in your csv file need to be structured correctly. Therefore we’ve provided you with a csv template showing you exactly what should go where in your csv file.