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Import from a csv-file

The safest and sure way to import your items is by using the csv import method.

In case you weren’t successful when trying import directly from password managers such as 1Password, Lastpass or Dashlane then you’ve come to the right place as this is the best way to ensure everything will go smoothly.

Before we start, we’re assuming you’ve already prepared or downloaded a CSV file with all your passwords from another source such as another password manager or from your chrome browser.

Also, Be aware that we can only import website credentials (url, username, password,..). All the other data needs to be transferred manually.

Let’s get started

  • Log into your account and into the Workspace where you want to import your passwords.
  • Once you are logged in, go to your profile settings. To do this, click on your profile picture in the top right corner.
  • In the dropdown that appears, click on "Import items".
  • In the left sidebar of the "Import items" window that will appear you'll find a list showing different possible Import sources such as 1Password, Dashlane, ...
  • At the bottom of that list you’ll find “Other”. That’s where you need to be.

Use the provided CSV template

For the import to be successful the data in your csv file need to be structured correctly. Therefore we’ve provided you with a csv template showing you exactly what should go where in your csv file.

  • Click on the button that says “Download CSV Template”. Or download it here.
  • Our csv template will automatically download to your computer.
  • The new template file has 4 columns. (Title - Username - Password - URL)

Prepare your data

  • You now need to ensure that your own original csv file which you’ve downloaded from your previous password manager or from your Chrome browser is structured in exactly the same way. i.e.:
    • the columns need to be in the exact same order
    • the column headers need to have the exact same name
  • If for a specific record the value for the Title column is empty, Hypervault will skip the record. In those cases we suggest that you either:
    • copy the value from the URL field in the Title field. So you'll have both the Title field and the URL field containing the url where the login and password is applicable.
    • or just manually enter a value label in the Title column field. You can always edit and change these entries manually later after the import, so this can be temporary value.

Save the file as CSV

Now, be sure to save your work as a csv-file. Not as an Excel file.

This is important, as the application might have difficulty reading your file otherwise.

Import the new CSV-file into Hypervault

  • In your Workspace click on your profile picture in the top right corner.
  • In the dropdown go to "Import items".
  • At the bottom of the sidebar in the Import window, please first indicate where you want your passwords to be imported, in your main vault or in your private vault.
  • Then, at the bottom of the list of import sources, click on "Other".
  • Now click on the "Upload filled template" button and select the CSV-file that you prepared in the previous steps.

A new window will appear showing a progress bar of your import.
The import process might take some time. This is because every item has to be encrypted before being sent to our server.

When the progress bar is completed, your import is finished. Now head over to the Vault where you imported the items and check if everything is in place.

Congratulations, you're now done importing the passwords with the CSV method. In case you experience problems with the import, please refer to this article for troubleshooting.